IT SOLUTIONS

Hardware and Network Maintainance

Support and maintain computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. Also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Install, maintain and setup LAN with Internet Connection.

• Administer servers, desktop computers, printers, routers, switches, firewalls,
  phones, personal digital assistants, smartphones,software deployment,
  security updates and patches.
• Maintain and administer computer networks and related computing
  environments, including computer hardware, systems software,
  applications software, and all configurations
• Diagnose hardware and software problems, and replace defective components
• Determine network and system requirements
• Ensure network connectivity throughout a company's LAN/WAN infrastructure
  is on par with technical considerations.
• Identify user needs

System Administration

Responsible for designing, organizing, modifying, and supporting a company's all kind server platforms and computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.

• System Installation and Upgrades
• OS and Application Patchin
• Performance Analysis
• System and Application Monitoring and Alerting
• Backup Assurance, Recovery
• Emergency (down database) support
• Vendor support (Microsoft Premiere Support / Oracle Linux Support)
• Remote management
• Firewall ( Fitigate / sophos / cyberoam ) Configutrion and maintainance
• Support load balancing, clustering, etc...
• Maintain system efficiency.
• Ensure design of system allows all components to work properly together.
• Troubleshoot problems reported by users.
• Make recommendations for future upgrades.
• Maintain network and system security.
• Maintain integrity of the network, server deployment (Windows,Linux platforms) , and security.
• Firewall ( Fitigate / sophos / cyberoam ) Configuring and maintenance

Cabling and CCTV Solution

Install and service Security/Fire Alarm systems, Surveillance Camera systems, Access Control systems, Home Theater systems and Medical Alarm systems. Perform ongoing maintenance and testing of Security previously mentioned. May operate variety of hand and power tools

• Installing business and residential security systems accurately and efficiently
• Connecting in-home systems up to central monitoring service, activating system and performing customer demonstration and training.
• Keeping the customer informed at all times of what the installation process will entail, whether walls will need to be drilled in order to run wiring, etc.
• All kind of Power Structured Cabling

Helpdesk Outsourcing

Supporting your end-users sometimes requires more than just a onsite visit and phone call. The Silverline desktop team provides a personal touch by arriving at your desk to troubleshoot problems with software applications, operating systems, printers, and network connectivity. Our certified technicians are not only knowledgeable, but are also friendly and courteous.

• Full Website Design
• Cross Browser Compatibility Design
• Restarants
• Hotels
• Business
• Ecommerce
• Entertainment
• Institution